Stories of the Magic Podcast – Episode 033 – Lee Cockerell, Part 1
Sponsored by Leaving Conformity Coaching.
It’s been about 2 months since the last episode. Part of that, as I’ve mentioned before, is just trying to schedule guests, but this time there was quite a bit more involved, and at the start of this episode, I let you in briefly on what’s been happening.
Today, we get part 1 of a 2 part interview with Lee Cockerell, the former Executive Vice President of Operations for the Walt Disney World Resort. Lee is also a speaker, and the author of two books, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney, and The Customer Rules…The 39 Essential Rules for Delivering Sensational Service [both are affiliate links]. Lee had some very interesting times at the Walt Disney Company and has some great insights to share.
Oh, I should also mention that we recorded this at 6am my time, so I still have my morning voice.
- In this episode, Lee talks about:
- How he got started working for the Walt Disney Company;
- Starting in charge of Food & Beverage at Disneyland Paris as it was opening;
- Transitioning to hotels at Disneyland Paris;
- Moving out to Walt Disney World as Senior V.P. of Operations for the hotels…then becoming Senior V.P. of Operations at WDW;
- How being in charge of one hotel differs from multi-unit management…besides the obvious;
- The most important thing any organization does;
- …
Listen to the episode and see the rest of the Show Notes here.
Randy Crane is passionate about helping Christians, especially those with a Disney affinity, to discover and connect to their GOD-GIVEN PURPOSE AND VALUE, to build their lives to achieve TRUE SUCCESS AND MEANING, and to POSITIVELY IMPACT their world. For more than two decades, Randy has been leading individuals and teams into a greater joy and child-like appreciation of the world around them, equipping them to reach beyond what they have previously experienced and build a God-given identity and purpose. Ready to experience that for yourself? Tell us where to send SIX free videos all created to help answer the 3 questions you need to experience PEACE, FREEDOM, and PURPOSE!